Dear Providers,
The Vaccine Adverse Event Reporting System (VAERS) will begin a system update on February 13, 2026. As part of this update, the email address and fax number of VAERS will change. The email address info@vaers.org will no longer be monitored, and messages sent will not receive a response.
Please direct all VAERS communication beginning February 13, 2026 to:
- New Email: vaersinfo@cdc.gov
- New Fax number: 1-678-530-1083
- Phone remains the same: 1-800-822-7967 (VAERS Help Desk)
Additionally, the VAERS website and data access services will be unavailable from Friday, February 13, at 5:00 p.m. until Sunday, February 15, at 5:00 p.m. EST.
Thank you for your ongoing partnership and dedication to improving immunization outcomes in North Carolina.
How to contact us:
For assistance, please contact the NCIP Help Desk by phone at 1.877.USE.NCIR (1-877-873-6247) or by email.
In Health,
NC Department of Health and Human Services